Privacy policy Tripsomnia

Privacy policy


At we respect your right to privacy. On this page you will find our statement regarding collection, processing and using personal information about users.


The GDPR, or the General Data Protection Regulation in the EU, comes to effect on the 25th of May 2018. Therefore, we commence the process of asking our users to consent to collect and process their personal data. Giving consent is voluntary and can be withdrawn at any time.


In the light of the Regulation the Administrator of your personal data is:

SocialTravel sp. z .o .o, KRS 0000676211 located in Warsaw, 03-901, Al. Ks. J. Poniatowskiego 1, Tax ID: 1132941467, represented by the Chief Executive Officer - Mateusz Sewastynowicz.


On our website we use technologies like cookies to collect and process personal data in order to personalise content, advertise and analyze activity on the website. Information regarding activity on our website can also be accessed by related entities and our trusted partners who also use technologies like cookie files to collect and process personal data in order to personalise content, advertise and analyze activity on our pages and on the Internet.


Data will be processed as long as we have your consent. You have the right to demand access to your personal data, as well as the right to edit, erase or limit processing, the right to move your data and the right to file a complaint to the Data Protection Officer (DPO). Above rights are also applicable in case when the Administrator processes your data correctly and do not influence the compliance with the right to process exercised based on your consent before it has been withdrawn.


What personal data are collected and used by the owner of platform?

In short, we process personal data in order to:

  1. Implement the purchase contract (In accordance with the Article 6, Point 1 of GDPR)

  2. Invoice and keep invoices and accounting documents

  3. Respond to complaints in time and form required by law

  4. Market directly (in the case you consented to processing your personal data for marketing purposes)

  5. Create statements, analyses and statistics for our internal purposes


Our users remain anonymous as long as they wish. General information included in system logs (e.g. IP address) are used by the owner of for technical and server administration purposes. Besides, IP addresses are used to collect general demographic and statistical data (e.g. regarding the region from which the user connects to our website). Subscribing to services offered by like chat, mail support, newsletter, web push and SMS requires filling out a form where you submit information enabling us to contact you (your name, e-mail address, phone number) and demographic information (age, gender, size of your city). Information submitted in the form are used to contact our users and to adjust the content and advertising to their needs and interests. Demographic data (age, gender, size of your city) can also be cross-referenced with operational data collected from cookie files and used to research user preferences and improve the quality of our services. All these data have been anonymized and are retained for no longer than 26 months.


How are the data protected?

Form submitted by the user while subscribing to services of, as well as the authorisation process itself (logging in), are protected by SSL protocol which greatly enchances the security of data transfer. Information are stored and processed by the owner of platform with appropriate security measures in accordance with the Polish law.


Are submitted personal data available to other entities? does include or will include features (e.g. comments or knowledge base) in which content submitted by users becomes publicly available. The user can only publish content after authorization and decides how they are labeled.


The owner of, based on collected data, creates summary statistical statements and makes them available to third parties. Such statements do not contain any data that would allow to identify specific users.


In order to implement purchase contracts, personal data are given to subcontractors supporting us during the service:

  1. Travel agents / tour operators handling the given offer

  2. entities conducting payment activity (banks, financial institutions) in order to make payments and refunds

  3. Accounting office in order to handle accounting, tax and legal issues

The right to access, modify and erase your personal data

The owner of allows every user, after an e-mail enquiry to [email protected], to access, modify and erase their personal data in possession of the owner of In case a user finds such a solution insufficient, they can issue a written enquiry to: SocialTravel sp. z o. o., KRS 0000676211, located in Warsaw, 03-901, Al. Ks. J. Poniatowskiego 1.

You have the right to access your personal data and the right to receive a copy of your personal data that we process.

You have the right to move your personal data to antother data administrator.

The right to choose

The owner of allows it’s users to choose if and to what extent they wish to use the services provided and share their personal information. Most of our pages are available without the need to share personal information, only some of the pages and services require that. Subscription to extra services offer at is the user’s voluntary decision and they can withdraw at any time and delete their profile entirely or partially.

Our goal is to provide as much security as possible. The development of technology and the development of offer mean that our privacy policy may change in the future. We shall inform about such changes on this page.

The owner of is open to any opinions, remarks and questions from the users regarding confidentiality of personal information. We can be contacted by e-mail, as well as traditional mail. The contact e-mail is: [email protected].

Useful vocabulary:

  • cookie files - a small piece of data sent from a website and stored on the user's computer by the user's web browser while the user is browsing
  • system log - information sent to the server from the user’s device while connecting, it can contain data (like the IP address) that allow to more or less establish user’s location
  • IP address - individual number that every device connected to the Internet has
  • SSL protocol - a cryptographic protocol that provide communications security over a computer network
  • Profile page - special page that allows every subscribed user can modify their personal information and configure their services
  • Trusted partners - third parties supplying products and services used to improve functionality, efficiency, logistics, marketing and analytics
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